Privacy Policy

1. Identification

1.2. FTC is the owner of the following social media accounts:

1.3. The person accessing this Web Site (hereinafter “the User”) declares that he or she is of the minimum legal age to give consent in connection with information society services.

1.4. By accessing this Web Site, you expressly agree to all the terms of its legal notice, of this privacy policy and its cookie policy, as well as any special conditions established for the use of certain services. In case of non-acceptance of any of the above clauses, the User shall refrain from accessing this Web Site.

2. Processing of personal data as the person in charge

2.1.The following provides further information on the various processing operations carried out by FTC as a data controller.

Processing of data related to telephone calls
Who is responsible for processing your data?	FTC (more information at 1.1).
For what purpose do we process your personal data?	We process personal data in order to handle what is requested in your call.
How long do we keep your data?	Personal data is kept for as long as necessary to handle what is requested in your call or for the minimum time necessary to fulfill legal obligations.
What is the legal basis for the processing of your data?	The legal basis for the processing of your data is your freely given consent.
To whom we will communicate your data?	We do not transfer data to third parties, except with prior authorization, legal obligation, or when strictly necessary to achieve the purpose.
What are your rights when you provide us with your data?	You have the right to lodge a complaint with a supervisory authority, to revoke your consent, to access, rectify, erase and transfer your data, to restrict and object to their processing, and not to be subject to decisions based solely on automated processing of your data, where applicable (more information in Section 5).
What data must you compulsorily provide?	He is not obliged to provide any data to contact us through phone calls.

3. Social Media

3.1. By accessing FTC's social media accounts, you agree to their processing of your personal data in accordance with their privacy policies:

4. Warranty

4.1. The User warrants that the data provided are true, accurate, complete, and up-to-date, and is responsible for any damage or harm, direct or indirect, that may result from failure to do so.

4.2. In the event that the data provided belongs to a third party, the User warrants that he/she has informed said third party and obtained his/her authorization for the disclosure of his/her personal data to TWT.

5. Rights

5.1. The rights of the User as a data subject include:

Right of access: the right to obtain confirmation of whether or not personal data concerning him or her are being processed and, if so, the right to access such personal data.
Right to rectification: the right to obtain without delay the rectification of inaccurate personal data concerning him or her and to supplement incomplete personal data, including by means of an additional statement.

5.2. Users may exercise their rights against FTC by written notice sent to reservas@feelthecitytours.com.

Consent to the use of cookies.

For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.

When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.

CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).

Data processing agreement

We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

Server log files

Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:

Your consent status or the withdrawal of consent
Your anonymised IP address
Information about your Browser
Information about your Device
The date and time you have visited our website
The webpage url where you saved or updated your consent preferences
The approximate location of the user that saved their consent preference
A universally unique identifier (UUID) of the website visitor that clicked the cookie banner